Privacy Policy
TruSahAI is committed to protecting your privacy and ensuring transparency in how your data is collected, used, and safeguarded. This policy explains how information is handled when using our platform, website, and AI-powered services.
Last Updated: 2nd March 2026
Introduction
TruSahAI Technologies Inc. ("TruSahAI", "we", "our", or "us") develops AI-powered stakeholder intelligence platforms built on knowledge graphs and advanced language models.
This Privacy Policy describes how we collect, use, process, and protect information when individuals or organizations interact with our services.
Information We Collect
We collect information necessary to provide secure and reliable services.
- • Account details such as name, email address, and authentication credentials
- • Organization data used to configure AI agents and knowledge graphs
- • Usage activity including queries, interactions, and system actions
- • Technical metadata such as device type, IP address, and browser version
- • Analytics information related to platform usage and performance
How We Use Information
Collected data is used to operate and improve our services.
- • Provide AI-powered support and stakeholder assistance
- • Manage accounts, authentication, and user access
- • Improve system performance and AI intelligence
- • Generate analytics and insights for organizations
- • Maintain system reliability, security, and fraud detection
AI and Knowledge Data
TruSahAI combines structured knowledge graphs with language intelligence to create context-aware AI agents.
Customer-provided knowledge bases remain the property of the organization that uploads them. TruSahAI does not use proprietary customer knowledge to train general AI models without explicit permission.
Data Security
Security is a core design principle of TruSahAI. We implement strong technical and organizational measures to safeguard user data, including encryption, access control systems, infrastructure isolation, and continuous monitoring.
While we maintain high security standards, no system can guarantee absolute protection against all threats.
Data Sharing
TruSahAI does not sell or trade personal information.
Information may be shared with trusted infrastructure providers, service partners, or authorities only when required to operate our services, comply with legal obligations, or maintain system integrity.
International Compliance
TruSahAI aims to align with global data protection standards including GDPR and other privacy frameworks. Organizations using our platform retain full control over how their internal data is governed and managed.
User Rights
Depending on your location, you may have the right to:
- • Access personal information associated with your account
- • Request corrections or updates to stored data
- • Request deletion of personal information
- • Withdraw consent where applicable