Every feature ALEXUS ships. One quote, your scope.
We don't publish list prices on the website. Pricing is shaped by your tier, scope and integrations — every quote is built against your real estate. Below is the full feature set you're buying into.
Three principles, no surprises.
Flat platform, not per-seat
Cost doesn't scale with your IT-team or end-user headcount. One annual subscription per tier. All AI included, no add-on tax.
Founding-cohort price locks for life
Today's price stays locked for the lifetime of your contract — including every roadmap feature that ships during the term. The product gets structurally more valuable; your line item does not move.
Written quote, your scope
30-minute scoping call against your real estate — tier shape, integration surface, regulatory profile. Written quote inside 48 hours, valid for 30 days. No sales-engineering tax baked in.
The full feature set.
Grouped by area. Each line is tagged with the tier it's first available in. Higher tiers inherit everything below them — Operate gets every feature on this page.
Platform
14 capabilities · 1 planned
- 2 applications . 20 componentsDetect+
- 20 tool connectorsDetect+
- Upto 500 platform usersDetect+
- Multi-tenant infrastructureDetect+
- 5 applications . 50 componentsGovern+
- 40 tool connectorsGovern+
- Upto 1,000 platform usersGovern+
- Bi-tenant — shared infra · dedicated DBGovern+
- 10+ applications . 100 componentsOperate
- 88 tool connectorsOperate
- Custom SI integrationsOperate· Planned
- Upto ~2,000 platform usersOperate
- Dedicated tenancy · on-prem / private cloudOperate
- Multi-site / multi-country deploymentOperate
Intelligence
17 capabilities · 2 planned
- CMDB drift alerting AI · CI Trust ScoreDetect+
- Knowledge ingestion (tickets + KB docs)Detect+
- Alexus assistant — In-app (AI helpdesk)Detect+
- Hosted LLM — Claude/GPT-classDetect+
- Up to 15M AI tokens / month (~30K per user · 500-user cap)Detect+
- Agentic incident resolution · auto-triageGovern+
- OWKR self-improvement engineGovern+
- On-prem GPU-hosted modelsGovern+
- Alexus assistant — In-app/Slack/Teams (AI helpdesk)Govern+
- Run In-built commands from anywhere — backed by your knowledge graph libraryGovern+
- Up to 30M AI tokens / month (~30K per user · 1,000-user cap)Govern+
- CMDB Substrate Module — dependency graph + blast-radius queriesGovern+· Planned
- Full agentic resolution > 80% autonomous · human-in-the-loopOperate
- Change risk scoringOperate
- Customer-controlled on-prem GPUs · BYO modelOperate
- Up to 60M AI tokens / month (~30K per user · 2,000-user cap)Operate
- CMDB Substrate Module — included by defaultOperate· Planned
Compliance & Trust
15 capabilities · 2 planned
- 30-day data + audit retentionDetect+
- SSO — Google / MicrosoftDetect+
- EU data residencyDetect+
- Monthly CMDB health reportDetect+
- 1-year data + audit retentionGovern+
- SAML SSOGovern+
- Auto generate reportsGovern+
- DPA on requestGovern+
- 99.5% uptime SLAGovern+
- 7-year data + audit retentionOperate
- SAML + SCIM provisioningOperate
- DORA · ISO 27001Operate
- Custom DPAOperate· Planned
- 99.9% uptime SLA · RPO / RTO commitmentsOperate
- Continuous NIS2 readiness + Article 23 CSIRT reportingOperate· Planned
Support
6 capabilities · 2 planned
- Email support · business hoursDetect+
- Priority 8 × 5 · dedicated onboarding CSMGovern+
- Executive Accountability Pack — audit-grade quarterly evidenceGovern+· Planned
- 24 × 7 · named CSM · executive QBRsOperate
- CISO-grade reportingOperate
- Executive Accountability Pack — included by defaultOperate· Planned
Planned features · 2026 → 2027 roadmap
Items marked Planned in the feature set above ship into the tier they're listed under during your contract — at no extra cost — when they land. Founding-cohort customers also bank today's quote for the lifetime of the contract.
CMDB Substrate Module
Govern + Operate (included) · Detect add-on from 2027
Dependency graph + blast-radius queries on top of the live CMDB. Unlocks the change-failure-rate reduction story and accurate impact analysis on every incident.
NIS2 Compliance Module
Govern + Operate (included) · Detect add-on from 2027
Continuous Article 21 readiness scoring + Article 23 CSIRT 24h / 72h incident reporting integration. Makes audit prep and regulator notifications a one-click export.
Executive Accountability Pack
Operate (included) · Govern add-on from 2027
Audit-grade quarterly evidence pack for the board and CISO — defensibility under NIS2 Article 20 personal-liability exposure, cleanly assembled for D&O and cyber-insurance underwriting.
Tell us your stack, we'll price it.
30-minute scoping call, your real numbers, no slides. We'll walk you through the tier shape, map it against your stack and regulatory profile, and send a written quote within 48 hours.
Existing design-partner or scoped opportunity? Your account contact can share the detailed tier-by-tier breakdown directly.